TERMS & CONDITIONS

TERMS & CONDITIONS

Privacy Statement

We are committed to protect your privacy. When you book, we need to know your name, email address, mailing address and telephone number.

A privet contract between the two parties, the client and the owner will be signed with all booking details.

 Vacation Rentals Booking

Conditions
Guest/Client: The guest/client means the person completing the Booking Form and in addition all other persons on whose behalf he/she is completing the same.

Owner: The legal owner or the manager of the property.
Booking Deposit: The Booking Deposit is the 30% of the total accommodation cost.
Balance:

  • 20% of the balance/remaining payment must be paid 30 days before arrival.
  • The balance / remaining payment must be paid upon arrival

Last minute reservations will be confirmed subject to prompt settlement of the full amount payable

Booking
The booking is not valid until the completed and signed Booking Form and appropriate Booking Deposit Fee have been received by the owner and the owner have sent confirmation of the booking to the client.

Payment
In the case of non-payment on the due date, reserves the right to cancel the booking and the Booking Deposit Fee is forfeited.

Cancellation Policy

It sometimes happens that due to unforeseen circumstances you cannot come to Corfu and your holiday needs to be cancelled. Cancellation takes effect on the date we receive your email. If you cancel after we confirm your booking, you must compensate us for losses, as we incur costs from the moment you make the booking. The closer your cancellation is to the arrival date, the less likely we are to recover these costs by re-selling the accommodation or holiday extras. The amount we can refund becomes less as your arrival date approaches, as shown below.

The following refunds will apply:
Cancellation of accommodation: loss of 30% deposit.
Balance refund conditions:
If the accommodation balance has been paid and the accommodation is at a later date cancelled, the following refund of the balance payment will be given:
–   30 days to 14 days prior to arrival a refund of 50%.
–   14 days to 1 days prior to arrival, or no show, no refund will be given.

Payment Option                                                                                                                      By Bank or PayPal: You can send us your deposit or your remaining balance through your bank or PayPal to the owners bank account. This will be provided to you upon the confirmation of the reservation.

Guest’s Obligations
The guests/clients agree:
a. To take good care of the property and leave it in a clean and tidy condition at the end of the letting period.
b. To permit the Owners access to the property to carry out urgent maintenance.
c. Parties are not allowed.

  1. Smoking is permitted ONLY in open areas.
  2. Age limits. You must be at least 18 years old to book

– Check-in: 15:00
– Check-out: 11:00

 Travel Information
The guest/client is responsible for his/her travel documentation (passports, driving licenses, vehicle registration documents, motor insurance, etc.).

Damage
The guest/client agrees to pay for any breakage, losses or damage to the property, its fittings, fixtures or contents caused or arising during the letting period. Should a guest/client be responsible for damage to or loss of any item of the property inventory during the letting period, a charge will be made on the spot to cover the cost of replacement or repair.

If You Have a Complaint
Complaints must be made to the apartment’s owner immediately, to allow the opportunity of rectifying any problem. Complaints received after the end of the letting period cannot be accepted. We cannot accept responsibility for events outside our control, e.g. breakdown of domestic equipment, bad weather and natural phenomena or the actions of carrier companies.

Cancellation / Alteration by apartments owner
In the unlikely event that owner have to cancel a booking after the booking has been completed, the Client will be informed without delay. The owner will make every reasonable effort to offer the choice of an alternative equivalent accommodation or the Booking Deposit Fee will be refunded.

Non-Availability of Property
If, for any reason beyond our control, e.g. fire, death, etc. the property is not available on the date booked, the Booking Deposit Fee will be refunded. The Client shall have no further claim against owner.

IMPORTANT NOTE: The above Terms and Conditions are subject to minor changes upon mutual agreement between the client and TerraNova BEACH Apartments owner.